You are very important to us as a customer, which is why we strive to meet all legal requirements for proper data protection.
The privacy policy should be easy to find in every online shop.
This privacy policy explains the nature, scope and purpose of the collection and use of data of visitors and users (hereinafter collectively referred to as “users”) by
Mikes Toolshop GmbH
Gewerbegebiet 6
5121 Ostermiething
Austria
(hereinafter referred to as “Provider”) as the responsible party for data protection.
If you have any questions about data protection, you can reach us on weekdays from 8:00 a.m. to 5:00 p.m. by telephone at +43 6278 93080 or by email at mail@mikestoolshop.at
Michael Keller (contact details as above) is responsible for data protection in the company.
All data is transmitted to us using SSL or TLS encryption. (Recognizable by the character string “https://” in the domain or the lock symbol in the browser line.
right to complain
You also have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, telephone: +43 1 52 152-0, email: dsb@dsb.gv.at, web: https://www.dsb.gv.at/.
Collection and Use of Personal Data
Personal data is only collected and used by the provider if this is permitted by law or if the users consent to the data collection. As a rule, users can see which data is stored when using the service, such as name, email address and message when using the order form. The personal data provided for the purpose of ordering goods (such as name, email address, address, payment details) are used by the seller to fulfill and process the contract. This data is treated confidentially, transmitted in encrypted form and not passed on to third parties who are not involved in the ordering, delivery and payment process.
When contacting the provider (via contact form or email), the user's details are stored for the purpose of processing the request and in the event that follow-up questions arise. The provider has taken organizational, contractual and technical security measures to ensure that the provisions of data protection laws are complied with and that accidental or intentional manipulation, loss, destruction or access by unauthorized persons is prevented.
In detail, when a contract is concluded (order via online shop, telephone, e-mail), the following data is collected, stored and processed by Mikes Toolshop:
- First and last name, if applicable, title
- Street, house number, zip code, city and country
- phone number & email address
- When ordering online, the IP address
- payment method
This data (points 1. / 2. and 3.) will be passed on to logistics companies for the purpose of fulfilling the contract.
In rare cases, we pass on your data for order fulfillment (in detail shipping by our supplier).
Your address details will only be used for the delivery of the goods and not for advertising purposes or similar.
During the payment process you enter the data
- PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, 2449 Luxembourg – for payments via PayPal or credit card
- Hobex AG, Josef-Brandstätter-Straße 2b – for payments by credit card (Visa and Mastercard)
- Klarna Bank AB (publ), Sveavägen 45, 111 34 Stockholm, Sweden – for payments via SOFORT transfer
The General Data Protection Regulation applies to these companies just as it does to us.
If you choose cash on delivery, the amount will be collected in cash by the delivery person. The delivery person will save your data for the purpose of fulfilling the contract.
Deletion of Personal Data
Mikes Toolshop (provider) deletes all email and message traffic that is not necessary for the performance of the contract ninety days later.
(This means: If there are any queries or for larger offers, there may be longer inquiry times or waiting times)
For example: We correspond in January about products and answer your questions - if you want to order in April, we unfortunately deleted your data at the end of March for data protection reasons.
Storage of data when making an invoice or offer
Entrepreneurs are required to keep invoices for 7 years.
Personal data is stored when the invoice is created and transmitted to the tax advisor or tax office.
Written offers are issued anonymously and stored for a maximum of ninety days. (After this, your request will be deleted from the email traffic.)
Revocation, changes, corrections and updates
The user has the right to receive information about the personal data stored about him by the provider free of charge upon request. Contact details can be found in the provider's imprint. In addition, the user has the right to correct incorrect data, block or delete his personal data, provided that there is no statutory retention period to the contrary.
collection of access data
The provider collects data about every access to the online offer (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
The provider uses the log data without assigning it to the user or creating any other profile in accordance with the legal provisions only for statistical evaluations for the purpose of operating, securing and optimizing the online service. However, the provider reserves the right to subsequently check the log data if there is reasonable suspicion of illegal use based on concrete evidence.
data forwarding to third parties
User data will only be passed on to third parties if this is permitted by law or if a user has consented to the forwarding. This is the case, for example, if the forwarding of the data serves to fulfill contractual obligations towards the user and the postal address is passed on to a shipping company after a shop order. Or if the data is requested by responsible bodies such as law enforcement authorities.
Users’ personal data will never be sold or passed on to third parties for advertising purposes.
cookies
The provider uses "cookies" as part of its online offering. Cookies are small files that are stored on the user's computer and can store information for providers. Temporary cookies are deleted when the browser is closed, permanent cookies remain for a specified period of time and can make the stored information available when the online offering is accessed again.
Cookies are used to make it easier to use the service. For example, a cookie stores the shopping cart status of a user. The user can influence the use of cookies. Most browsers have an option that limits the storage of cookies or prevents them completely.
The provider endeavours to design the online offering in such a way that the use of cookies is not necessary. However, we would like to point out that the use and in particular the comfort of use are restricted without cookies.
Sending information via newsletter
E-mails containing promotional information about the provider and its services are only sent with the express consent of the user. Users can object to receiving the newsletter at any time. An option to object can be found in every e-mail.
Before the newsletter is sent, the email owner will receive a confirmation email in which he must confirm the newsletter subscription. Unconfirmed registrations will be automatically deleted within four weeks at the latest.
Messages within the scope of the contractual relationship with the user are not considered advertising information. This includes the sending of technical information, information on payment processing, queries regarding orders and similar messages. Users can subsequently request to be removed from the notification list by sending an email to the contact options specified above.
As part of the registration process, the provider saves the registration and confirmation time and the user's IP address. The provider is legally obliged to log registrations in order to be able to prove that registration was carried out correctly.
You can revoke your consent or unsubscribe from the newsletter at any time by sending a message to the email address mail@mikestoolshop.at or by clicking on the unsubscribe link at the end of each newsletter or by notifying us in another way.
Google Analytics
We use Google Analytics, a web analysis service provided by Google LLC ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. As part of "Google Analytics", cookies are placed on your computer in order to statistically evaluate your use of our website. We have concluded a corresponding contract for order data processing with Google.
Google Analytics uses so-called "cookies", text files that are stored on users' computers and that enable an analysis of your use of the website. The information generated by the cookie about the use of this website by users is usually transferred to a Google server in the USA and stored there.
However, if IP anonymization is activated on this website, Google will shorten the user's IP address beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate the use of the website by users, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. Users can prevent cookies from being saved by setting their browser software accordingly; however, the provider points out to users that in this case they may not be able to use all functions of this website to their full extent. Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the website (including their IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de .
Integration of the Trusted Shops Trustbadge
The Trusted Shops Trustbadge is integrated into this website to display our Trusted Shops seal of approval and any reviews collected, as well as to offer Trusted Shops products to buyers after an order has been placed.
This serves to safeguard our legitimate interests in the optimal marketing of our offer, which prevail within the framework of a balancing of interests. The Trustbadge and the services advertised with it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you access the Trustbadge, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.
Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered to use them. In this case, the contractual agreement concluded between you and Trusted Shops applies.
Application reminder by Trusted Shops
If you have given us your express consent to do so during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose (“Rate later”), we will send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de) to remind you to submit a review of your order, so that they can remind you by e-mail of the opportunity to submit a review.
This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.
Use of Facebook, Google +, Twitter and Instagram plugins
Our website uses so-called social plugins (“plugins”) from the social networks Facebook and Google+ and the microblogging services Twitter and Instagram. These services are offered by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. (“Providers”).
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). An overview of Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins
Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). An overview of Google's plugins and what they look like can be found here: https://developers.google.com/+/web/
Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter"). An overview of the Twitter buttons and their appearance can be found here: https://twitter.com/about/resources/buttons
Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). An overview of the Instagram buttons and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugin, the providers receive the information that your browser has accessed the corresponding page on our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted from your browser directly to a server of the respective provider in the USA and stored there.
If you are logged in to one of the services, the providers can directly assign the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example by clicking the "Like", "+1", "Tweet" or "Instagram" button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published in the social network, on your Twitter or Instagram account and displayed to your contacts there.
The purpose and scope of data collection and the further processing and use of the data by the providers as well as your rights and setting options for protecting your privacy can be found in the data protection information of the providers.
Facebook's privacy policy: http://www.facebook.com/policy.php
Google's privacy policy: http://www.google.com/intl/de/+/policy/+1button.html
Twitter's privacy policy: https://twitter.com/privacy
Instagram's privacy policy https://help.instagram.com/155833707900388/
If you do not want Google, Facebook, Twitter or Instagram to assign the data collected via our website directly to your profile in the respective service, you must log out of the relevant service before visiting our website. You can also completely prevent the loading of the plug-ins with add-ons for your browser, e.g. with the script blocker "NoScript" ( http://noscript.net/ ).
Use of Pinterest buttons
This offer uses the buttons (“Pin It”) of the Pinterest service, http://pinterest.com. Using the buttons, users can share the provider’s articles on their “Pinterest boards”.
When a user visits a website that contains a "Pin It" button, their browser establishes a direct connection to Pinterest's servers. The content of the "Pin It" button is transmitted directly from Pinterest to the user's browser. The provider therefore has no influence on the scope of the data that Pinterest collects using the "Pin It" button and informs users according to its level of knowledge. After this, only the user's IP address and the URL of the respective website are transmitted, but only used for the purposes of displaying the "Pin It" button and sharing the content. Further information on this can be found in Pinterest's privacy policy at http://pinterest.com/about/privacy/ .
Change of Privacy Policy
The provider reserves the right to change the privacy policy in order to adapt it to changes in the legal situation or changes in the service or data processing.